Privacy
Policy

This website is operated by EverTrust Property Management, a property management company serving property owners in New Hampshire, Maine, and Massachusetts.

EverTrust Property Management respects your privacy and is committed to protecting the personal information collected through our website.

We may collect information in two primary ways.

Information You Provide

When you contact EverTrust Property Management through our website, we may collect:

• Name
• Email address
• Phone number
• Property address or location
• Information about your property
• Rental or property management needs
• Information submitted through contact or property evaluation forms
• Messages or other information you voluntarily provide

This information allows us to respond to inquiries, prepare property evaluations and estimates, and discuss our property management services.

Information Collected Automatically

When you visit our website, cookies, analytics tools, advertising technologies, and security systems may automatically collect:

• IP address
• Browser and device type
• Operating system
• Approximate geographic location
• Referring website or traffic source
• Pages viewed and time spent on the website
• Links, buttons, and website interactions
• Date and time of visits

We use this information to understand website performance, improve the visitor experience, measure advertising effectiveness, and protect the website from misuse.

Our website contains forms through which visitors may contact EverTrust Property Management or request information about our services.

When you submit a form, the information entered may be transmitted to and stored by EverTrust Property Management so our team can:

• Respond to your inquiry
• Contact you regarding your property
• Provide an estimate or property evaluation
• Explain our management services
• Follow up regarding your request

Submitting a form does not create a contractual relationship. We may retain submitted information for customer service, business records, marketing, security, and legal purposes.

EverTrust Property Management uses cookies and similar technologies to operate the website, analyze traffic, measure advertising performance, improve the visitor experience, and maintain security.

Cookies are small files stored on your browser or device. They may be used to:

• Remember website preferences
• Analyze website usage and traffic sources
• Understand visitor behavior
• Measure marketing campaign performance
• Support advertising and remarketing
• Detect fraudulent or automated activity
• Improve website security

You can restrict, delete, or disable cookies through your browser settings. Disabling certain cookies may affect some website features. Where required by applicable law, visitors may be presented with choices regarding analytics or advertising cookies.

Our website uses Google Analytics to understand how visitors interact with the EverTrust Property Management website. Google Analytics may collect pages visited, time spent on pages, traffic sources, browser and device information, approximate geographic information, website interactions, and IP-related technical information.

We use this information to analyze traffic, identify areas for improvement, understand how visitors find our company, and evaluate marketing performance. Google may process this information according to its own privacy policies and data protection practices.

Our website uses Google Tag Manager to manage tags and technologies used for analytics, marketing, and website functionality.

Google Tag Manager primarily functions as a tag management system. It allows us to deploy and manage technologies such as Google Analytics and Meta Pixel. Technologies activated through Google Tag Manager may collect information according to their respective purposes and privacy policies.

Our website uses the Meta Pixel, a technology provided by Meta Platforms. It helps us understand how visitors interact with our website after seeing or interacting with advertisements on Facebook, Instagram, or other Meta services.

The Meta Pixel may collect:

• Website visits and pages viewed
• Buttons clicked and form-related interactions
• Device and browser information
• IP-related information
• Advertising interactions and conversion events

We use this information to measure advertising performance and conversions, understand which advertisements generate visits or inquiries, improve campaigns, create or refine audiences, and provide more relevant advertising.

Meta may combine Pixel information with information associated with a visitor’s Facebook, Instagram, or Meta account according to Meta’s own privacy policies. Depending on applicable law, certain Meta advertising activities may be considered targeted or personalized advertising, and visitors may have rights to limit or opt out of this processing.

Our website uses Google reCAPTCHA to protect forms and website functionality against spam, automated submissions, fraud, and malicious activity.

reCAPTCHA may analyze IP address, browser and device information, cookies, website interactions, and technical or behavioral signals to determine whether activity is being performed by a legitimate user or an automated system. Information processed through reCAPTCHA is subject to Google’s privacy and security practices.

EverTrust Property Management may use information collected through the website to:

• Respond to inquiries
• Provide property evaluations and prepare estimates
• Communicate with potential clients
• Provide property management services
• Manage existing client relationships
• Improve our website and analyze traffic
• Measure advertising performance and improve campaigns
• Prevent fraud and spam
• Protect website security
• Maintain business records
• Comply with applicable laws and legal requirements

We do not collect personal information simply to accumulate or sell visitor databases.

Because EverTrust Property Management uses technologies such as Meta Pixel and Google Analytics, visitors may encounter advertising related to our company after visiting our website.

Advertising platforms may use cookies, device identifiers, or similar technologies to determine whether advertisements are relevant to a visitor. EverTrust Property Management may use aggregated or audience-based information to improve advertising campaigns. Where required by applicable law, visitors may have the right to opt out of certain targeted or personalized advertising activities.

We may share information with trusted third-party service providers when necessary to operate our business, website, analytics, advertising, communications, or services. These providers may include:

• Website hosting and maintenance providers
• Google and Meta Platforms
• Email service providers
• Analytics and advertising providers
• Security and anti-spam providers
• Business software providers
• Professional advisors
• Contractors assisting with our services

Providers may receive only the information reasonably necessary to perform the services for which they are engaged. EverTrust Property Management may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our company, clients, website, or others.

EverTrust Property Management does not sell personal information directly to third parties for monetary compensation.

Some privacy laws may define certain advertising or analytics activities involving third-party platforms as “sharing,” “targeted advertising,” or similar processing. Where applicable, visitors may have additional rights regarding these activities.

If you become an EverTrust Property Management client, we may collect additional information necessary to provide property management services, including:

• Property ownership information and addresses
• Property access information
• Reservation and guest information
• Vendor information
• Maintenance and inspection records
• Expenses and rental revenue
• Payment information
• Property management communications

This information may be retained as necessary for operational, accounting, contractual, tax, insurance, security, and legal purposes.

EverTrust Property Management retains personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on the type of information, the nature of our relationship with you, business requirements, contractual obligations, accounting and security requirements, and applicable laws. Information related to active or former clients may be retained longer when necessary for legitimate business, accounting, insurance, tax, or legal purposes.

Depending on your location and applicable privacy law, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of certain personal information
• Information about how your data is processed
• Withdrawal from certain marketing communications
• Limitation of certain advertising or tracking activities
• Opt-out of certain targeted advertising where applicable

Requests may be subject to identity verification, legal exceptions, or record-retention requirements. Submit privacy requests to contact@evertrustpm.com.

If you voluntarily provide contact information, EverTrust Property Management may contact you regarding your inquiry, requested services, property evaluation, or related business communications. Where permitted, we may also provide information about EverTrust services or relevant offers.

You may unsubscribe from promotional email communications at any time using the unsubscribe mechanism in the communication or by contacting us directly. Necessary service or client communications may continue while an active business relationship exists.

Our website may include content or functionality provided by third parties, including videos, maps, images, social media content, or external services. These third parties may collect information, use cookies, or monitor interactions with their services.

EverTrust Property Management does not control the privacy practices of independent third-party websites or platforms. Visitors should review those providers’ privacy policies when appropriate.

EverTrust Property Management uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

No internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

The EverTrust Property Management website and services are intended for property owners and adults seeking property management services.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

EverTrust Property Management may update this Privacy Policy periodically to reflect changes in our services, website technologies, advertising practices, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.